{"id":5397,"date":"2020-04-24T14:49:45","date_gmt":"2020-04-24T14:49:45","guid":{"rendered":"https:\/\/semidotinfotech.com\/blog\/?p=5397"},"modified":"2023-02-16T05:54:38","modified_gmt":"2023-02-16T05:54:38","slug":"need-for-app-maintenance","status":"publish","type":"post","link":"https:\/\/semidotinfotech.com\/blog\/need-for-app-maintenance\/","title":{"rendered":"Everything You Need to Know About App Maintenance"},"content":{"rendered":"\n

Introduction<\/strong><\/h2>\n\n\n\n

Everyone will tell you about the costs to create or build a mobile or web app, but very few talks about the cost to maintain your online business drivers. There will be various factors affecting it, like the business tactics you decide in the beginning phase or the launch, and the changes you would want when the customers actually start becoming a part of your business.<\/p>\n\n\n\n

Simple\nexamples of why you should consider maintenance would be, advertisement\nintegrations, which might be a good way to monetize businesses working in a few\nniches or app types, but not so great to draw customers in. It could also be about\ncreating the project in phases, for which you would need maintenance at each\nmilestone to implement the next phase.<\/p>\n\n\n\n

We will be\nthoroughly discussing the types, the need, and the engagement models, of\nmaintenance. All this together would give you an idea about why maintenance is\nso important for your app\/website, and why it should be considered right from\nthe beginning.  So, the next time you\nplan out your mobile app\u2019s development cost, you can weigh in maintenance you\nmight need in the future.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Here are the points we will cover:<\/strong><\/h4>\n\n\n\n

1. Types of Maintenance<\/strong><\/p>\n\n\n\n

2. Need for Maintenance<\/strong><\/p>\n\n\n\n

3. Maintenance Engagement Models<\/strong><\/p>\n\n\n\n

4. Cost for App Maintenance<\/strong><\/p>\n\n\n\n

Let us begin with the major points that you need to know when it comes to app maintenance.<\/p>\n\n\n\n

1. Types of Maintenance<\/h2>\n\n\n\n

 After deploying your app, you will be facing a\nlot more issues than you imagined while getting it developed, but that\u2019s\nnothing to worry about because everyone who has their app deployed faces almost\nthe same issues. Maintenance will help you nullify the effects of when the\nenvironment changes or the technologies change or at least would help the app\nacclimatize to changes in the best ways possible. <\/p>\n\n\n\n

All of\nthese maintenance types play a very necessary part for most apps, and a must,\nto be planned before beginning work on your project, as it would lead to\nsimpler app maintenance after deployment. <\/p>\n\n\n\n

Major types of maintenance are:<\/h3>\n\n\n\n

i) Corrective Maintenance<\/p>\n\n\n\n

ii) Adaptive Maintenance<\/p>\n\n\n\n

iii) Perfective Maintenance <\/p>\n\n\n\n

iv) Emergency Maintenance <\/p>\n\n\n\n

v)  Preventive Maintenance<\/p>\n\n\n\n

At first, there were only 3 defined maintenance major categories, but as we know there are a lot more subcategories, so we rounded it off to 5 to ensure the readers understand everything about app maintenance.

<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Let\u2019s begin with a brief description of each.<\/strong><\/p>\n\n\n\n

i) Corrective <\/h4>\n\n\n\n

Done to ensure that any residual bugs or small errors are corrected as early as possible. Many companies won\u2019t offer you this as they aren\u2019t confident about this, they don\u2019t trust their product enough. We recommend you hire android app developers<\/a><\/strong> and iOS developers from the top mobile app development companies, as to include 1-month of free support and maintenance, for that instance, we offer 3, for every project that we develop. <\/p>\n\n\n\n

ii) Adaptive <\/h4>\n\n\n\n

Adaptive as\nthe word represents is maintenance done to achieve perfect adaptability to\never-changing technologies, and app store norms, after the app is deployed to\nthe store and is being used by the customers. The environment in which your app\nwould work in would always be upgrading and changing, so while planning for the\nfuture is one part of the picture, adaptive maintenance is the other. <\/p>\n\n\n\n

iii) Perfective<\/h4>\n\n\n\n

Perfective app maintenance refers to changes that can make your app better for business and can help keep and convert more users. A top iPhone and Android app development company<\/strong><\/a> is one that ensures they keep perfecting the app even after deployment. As the name suggests, perfective maintenance is done to perfect the app that has been deployed, a business needs to include this in the plan to ensure they can reach new heights by fulfilling customer demands. <\/p>\n\n\n\n

iv) Emergency<\/h4>\n\n\n\n

There have been many cases across history when either Apple\nor Google decided to take apps off which asked for certain permission or simply\nchanged the compliance form. In this case, if you don\u2019t take the emergency app\nmaintenance package, you could end up losing all your customers, be it iPhone\nusers or Android users to the competition, as your app could be removed from\nthe respective app stores.<\/p>\n\n\n\n

v) Preventive<\/h4>\n\n\n\n

Preventive maintenance is a continuous process, if done correctly, you can ensure that the app wouldn\u2019t go down even if the environment changes, top mobile app development service providers take special care of it, as it\u2019s a very important aspect of app development. There are various aspects to preventive app maintenance, the most important ones would be knowing exactly when new operating system versions are released, and planning changes thinking of updates in advance. <\/p>\n\n\n\n

\"\"<\/a><\/figure>\n\n\n\n

2. Need for Maintenance<\/h2>\n\n\n\n

The need\nfor maintenance begins at deployment, and go on forever and ever, no matter\nyour business niche or app category. You can find below the top reasons for why\ntaking maintenance packages for your app would be a great idea. <\/p>\n\n\n\n

\u2022    Keeping up technological updates<\/p>\n\n\n\n

\u2022    Minimizing uninstalls<\/p>\n\n\n\n

\u2022    Optimizing for new hardware<\/p>\n\n\n\n

\u2022    Adding\/Integrating emerging technologies<\/p>\n\n\n\n

\u2022    Adding new features<\/p>\n\n\n\n

\u2022    Updating according to store policy<\/p>\n\n\n\n

\u2022    Versioning <\/p>\n\n\n\n

\u2022    Implementing phases<\/p>\n\n\n\n

Let\u2019s begin\nwith why and how each of them is important for your app and maintaining your\nonline presence. <\/p>\n\n\n\n

i) Keeping up technological updates<\/h4>\n\n\n\n

To keep\nthis one simple, let\u2019s take the example of the quite recently added \u2018Dark\nMode\u2019. Let\u2019s suffice it to iPhones, and iOS apps, so with it the complete theme\nof your phone changes to dark, to strain the eyes lesser, in case of low\nlighting.<\/p>\n\n\n\n

Now\nsuppose, a user opens your app, with big pupils, in the comfort of their bed, with\nthe lights off. <\/p>\n\n\n\n

Accustomed to apps compatible with dark mode, the user would expect the same from you, and if you didn\u2019t change the app accordingly, the user would be furious for you to be too ignorant and strain their eyes in all of this. <\/p>\n\n\n\n

Read Also:<\/strong> Top App development Trends<\/a><\/strong><\/p>\n\n\n\n

ii) Minimizing uninstalls<\/h4>\n\n\n\n

The journey\ndoesn\u2019t end when the customer is converted and downloads your app, the real\nsituation, and the need for maintenance commence after that. Continuous\nmonitoring and adaptive maintenance are the best ways to achieve it, as it can\nonly be done after the app is being used, it is directly done for the feedback\nyou receive or the analytics you gather. <\/p>\n\n\n\n

What goes\nafter a user installs your app on their particular device is fairly\nunpredictable, you will need maintenance to ensure every feedback is taken on\npriority, and the user\u2019s problems are solved. The lifetime value of a customer\nis significantly affected by the approach you take towards minimizing\nuninstalls, as increasing it is the only way forward.<\/p>\n\n\n\n

iii) Optimizing for new hardware<\/h4>\n\n\n\n

About every\n6 months or so, new chips and new hardware are being launched, they are then\nadapted by almost every new phone that is to be launched. The hardware will\ndirectly affect your app, it might need to be optimized better, it might add\nnew capabilities that your app can make use of, it could be anything at all. To\nbe sure you can avail it all, you will need a maintenance team to make those\nchanges and release new versions. <\/p>\n\n\n\n

iv) Integrating emerging technologies<\/h4>\n\n\n\n

New technologies are taking over the ordinary ones one day at a time, you simply can\u2019t plan ahead for them, what we can do to make for it, is integrate them when their stable releases are out. <\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Let\u2019s make a technology wise bifurcation for you to see how maintenance is necessary for your app if it revolves around emerging technologies.<\/p>\n\n\n\n

\u2022 AI<\/strong><\/p>\n\n\n\n

Artificial\nintelligence requires data on a day to day basis, and in many cases, hiring a\nmaintenance team is much cheaper than getting a panel made to control how data\nis fetched. AI algorithms could be anything, but what they fetch has to go\nthrough your app directly, and that\u2019s how maintenance could solve all your\nproblems, by directly changing the code. <\/p>\n\n\n\n

\u2022 IoT<\/strong><\/p>\n\n\n\n

Calibration\nis a most for all apps that connect directly to IoT devices, it will turn out\nto be a much more beneficial deal than losing money in replacing burnt devices\nor resolving bad customer experience. IoT is as close as you get to a customer,\nby directly allowing then to operate devices of daily chores through your app,\nmaintenance is an absolute necessity for every app based on IoT.<\/p>\n\n\n\n

\u2022 Blockchain<\/strong><\/p>\n\n\n\n

Be it Smart\nContracts, or changes in the chain, there will always be a requirement for\nfurther development on a company\u2019s end. We know how Blockchain can work without\nany intrusion from the outside, but all the forks, and contracts, are to be\nmade regularly, to ensure it’s updated at all times, and that\u2019s right where\nmaintenance fits in. <\/p>\n\n\n\n

\u2022 AR<\/strong><\/p>\n\n\n\n

Calibrating\nimages that are displayed on your phone is an ongoing task, and the easiest way\nto make it work smoothly is through maintenance. Augmented reality would always\nrequire more objects, as your customer base increases, while it\u2019s a better\noption to hire permanent designers to make them, maintenance team would be much\ncheaper when it comes to deploying them and versioning the app accordingly.<\/p>\n\n\n\n

v) Adding new features<\/h4>\n\n\n\n

Finally, a\npoint where we would say maintenance isn\u2019t the best option, it is actually, but\nplanning the app in phases could be much better. But of course, if your app is\nalready out there, you can start by planning changes you would require in\nphases, get them developed at once, and proceed with the maintenance team\ndeploying them whenever you planned to.<\/p>\n\n\n\n

For\nexample, in our company, we have specialized contracts for app development in\nphases. Maintenance until the end of the contract is a part of it, and everything\nwill be done according to a master plan. We will create the components which\ncan be modified later, to ensure you can implement more functionality with just\nour maintenance team, significantly reducing the app development cost. <\/p>\n\n\n\n

vi) Updating according to store policy<\/h4>\n\n\n\n

The\nAppStore and the Play Store work very differently, over and above that, Apple\nand Google keep changing policies to ensure the safety and security of the\nusers and their privacy. Maintenance is the only way you can ensure you can\nhave your app running even after overnight policy changes. Now we aren\u2019t saying\nthat it is the only way to go, as many contracts will fill this possibility if\nit happens sometime after deployment. <\/p>\n\n\n\n

Fairly recently, Apple announced<\/a><\/strong> that you can\u2019t update your app if it works with UIWebView, and you need to update it to WKWebView for improved security. Likewise, it could have been avoided if your app was maintained and updated regularly, even though you would have a fair amount of time, it will certainly cost more than if you have already planned ahead.<\/p>\n\n\n\n

3. Maintenance Engagement Models<\/strong><\/h2>\n\n\n\n

The costs for hosting, app store deployment and fees that are recurring and won\u2019t change through the life cycle of the app aren\u2019t included here. We are focusing this article on the costs that are actually going to be overhead above those, and the money you would have to spend on these unplanned circumstances. <\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Now for maintenance to actually happen, you are going to hire app developers<\/a><\/strong>, designers, tester, who can continually improve your app and make changes to it when necessary. Although it depends on the company to company basis, there are mostly 3 wide categories of engagement models, when it comes down to hiring app maintenance teams.  <\/p>\n\n\n\n

i) Fixed duration maintenance <\/h4>\n\n\n\n

This model is for everyone who is looking forward to keeping the maintenance part at minimum hassle. Anyone can just hire a team from a reputed mobile app development company<\/a><\/strong>, and they are good to go. Companies usually charge on task to task basis, to ensure maximum transparency. <\/p>\n\n\n\n

But since\ntechnological advancements are so unpredictable, these contract could usually\ninclude such clauses, this model is best suited for large scale businesses or\napps with over million downloads, just make sure you choose an app development\ncompany with transparent operations. <\/p>\n\n\n\n

ii) Dedicated maintenance <\/h4>\n\n\n\n

In this\napproach, dedicated maintenance staff would be allocated to a project, this\nmodel is especially suited to those who work in niches that involves customer\nsatisfaction. As the name suggests, businesses can have the maintenance at\ntheir disposal at all times, if they go ahead and choose this model. <\/p>\n\n\n\n

A team\nwould be allocated to the project, and the owner would be charged a per hour\nflat fee for each of the team members, the changes that are done are charged at\nan overhead, according to the time taken to get them done. <\/p>\n\n\n\n

iii) Scope based maintenance<\/h4>\n\n\n\n

This model\nis for businesses that have their own teams for planning and managing\nmaintenance, and they just want people to get the job done, no questions asked.\nScope based maintenance revolves around the idea of outsourcing maintenance\nwork, which is already broken down into components. <\/p>\n\n\n\n

In this model, the developers, tester, and everyone on the team, would work on your direct command, the development company\u2019s involvement would rather be minimal. This model is usually chosen by businesses who work with emerging technologies, or for who R&D is the main segment of how they drive their business. The scope and the contract can change at will, and this is usually a clause while signing a scope based maintenance contract.<\/p>\n\n\n\n

4. App Maintenance Cost<\/h2>\n\n\n\n

App maintenance will cost you quite a bit, depending on how many points you encounter when you actually need it. But you must at all times know, it is much cheaper than losing out customers and much cheaper than explicitly hiring developers for doing the same things.<\/p>\n\n\n\n

\"App<\/figure><\/div>\n\n\n\n

Take your average maintenance cost to be around 15-50% of app development cost<\/a><\/strong>, for the first year, and 10-20% cost in the coming years.<\/p>\n\n\n\n

Let\u2019s just\nsay if you plan it out first, you will save about 35% of maintenance cost for\nthe first year, and about 5% so forth. <\/p>\n\n\n\n

Conclusion<\/strong><\/h2>\n\n\n\n

App maintenance is a major part of a business\u2019s journey towards success. Businesses strive to make the perfect app, but often forget that the users, want things their way, and not the perfect way. Entrepreneurs bet too much on perfecting the app, and often leave no scope for spending money on quality app maintenance services. <\/p>\n\n\n\n

This blog was written for that particular reason, to give entrepreneurs and business owners an idea about how many possible ways are out there, where maintenance would weigh much higher than burning out for app deployment. We hope we made it worth your time, and that we were able to guide you all everything you wanted to know, about app maintenance. <\/p>\n","protected":false},"excerpt":{"rendered":"Everyone will tell you about the costs to create or build a mobile or web app, but very few talks about the cost to maintain your online business drivers.\n","protected":false},"author":8,"featured_media":5409,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[93],"tags":[513,469,483,511,416,512],"yoast_head":"\nWhat makes app maintenance essential for success?<\/title>\n<meta name=\"description\" content=\"App maintenance can sometimes be more necessary than app development, as it could take you to a certain point, while maintenance, would take you further.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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